Initial Disclosure Document

  1. 1 - The Financial Conduct Authority (FCA)

  2. The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

  3. 2 - Whose products do we offer?

  4. Our Panel of Lenders, who may be able finance your purchase are; Alphera FS, Santander Consumer, MotoNovo, Paragon Bank, PCF Finance, First Response We will only introduce you to these lenders. We do not offer independent financial advice. You are under no obligation to use the financial products that we offer, other providers may offer similar products that may or may not meet your needs.

  5. 3 - Which service will we provide you with?

  6. The service we provide is on a non-advice basis , we will however provide you with enough product information for you to make a decision on an informed choice basis. You may obtain free, independent financial advice from the Money Advice Service at

  7. 4 - What will you have to pay us for our services?

  8. You will make no payment to us for introduction to finance providers, but we may receive a payment or other benefits from the provider if you decide to enter into an agreement with them. You may ask us for details of such payments.

  9. 5 - Who regulates us?

  10. Capital Fleet Solutions Ltd authorised and regulated by the Financial Conduct Authority. Our FCA number is 816974 Our permitted business is Debt Counselling, Credit Broking, Debt Adjusting You can check this on the FCA’s register by visiting the FCA’s website or by contacting the FCA on 0800 111 6768.

  11. 6 - What to do if you have a complaint

  12. If you wish to register a complaint, please contact us:

    • In writing: Capital Fleet Solutions Limited, Carnac Lodge, Cams Hall Estate, Fareham, Hampshire PO16 8UJ

    • By phone: 01329 756 373

    • By email: [email protected]

    If you cannot settle your complaint your complaint with us, you may be entitled to refer this to the Financial Ombudsman Service.

  13. 7 - The Data Protection Act

  14. Capital Fleet Solutions Ltd is also governed by the Data Protection Act. This ensures any information you give to us is secure and confidential. This information may be passed to other groups and affiliated members including Alphera FS, Santander Consumer, MotoNovo, Paragon Bank, PCF Finance, First Response. Without this information Capital Fleet Solutions Ltd is unable to process your order or enquiry. Under the data protection act you may have this information restricted or removed by telling Capital Fleet Solutions Ltd at a later date. If you provide information and later wish to have this data restricted or removed from Capital Fleet Solutions Ltd records, please contact Paul Jackson of Capital Fleet Solutions Ltd on 01329 756 373.